How do I swap a pair?

You can always swap your style or color for your Membership. Simply head to your account, find the Membership and select "Manage Your Pair" to go through the selection process.

                                                                                                                                                                   

                                                                                                                                                                                                                                                                                                                                                        light_purple_break_line.png                                                                                                                                                    

Sometimes the pair we pick for you just isn't your style. We get it.

Fortunately, The Membership program is flexible enough to allow you to swap out the pair we pick in advance of your shipment date.

To swap for something different, please log in to your MeUndies account and choose the Manage Your Pair. This brings up options to change anything you'd like about your monthly pair from the design or color to the cut or size.

Once you've made your choice, tap Save Changes to return to a summary of your upcoming order.

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At this point, you're all set to receive your monthly shipment. However, after your choice is made you will now have the additional option to Send It Now. Choose this option only if you'd prefer your order to be processed now instead of your typical shipping date. Please note: You can only use Send It Now if there's already a reserved print or color, otherwise, the option will be grayed out. Also, selecting Send It Now will reset your shipping date moving forward to today's date (unless it falls between the 29th to 31st in which your new ship date will be the 1st of each month). 

Can't wait till next month? No problem! You are free to use Send It Now as many times as you'd like to keep the undies coming.