For customer support, you can submit a request via email, text us at 888-552-6775, DM us on Social Media, or chat with us! We're available 7:00 am - 5:00 pm PST, 7 days/week.
To chat with a member of our CheekSquad:
Step 1: Click the “Help” bubble at the bottom right corner of our website.
Step 2: Type in a keyword (ex. Order, Shipping, Membership)
Step 3: If you don’t find anything helpful among the presented articles from our Help Center, click “Get in touch”
Step 4: Type in your name, email address, your inquiry, and start chatting with us!
Note: We're available to chat from 7:00 AM-5:00 PM PST, 7 days/week.
You can also chat with us from the Help Center page if the articles didn’t answer your question.
For partnership/influencer inquiries, email firstname.lastname@example.org.
For questions about donations and charity, email email@example.com.
For press inquiries, email firstname.lastname@example.org.
For questions about our Century City retail store, email email@example.com or call 424-512-9007. The store is located at Westfield Century City Mall, 10250 Santa Monica Blvd (unit 2375), Los Angeles, CA 90067.