For orders using Standard shipping:
- Orders are processed within 1-2 business days before shipping. During the holidays when order volume is elevated, processing times may be delayed.
- US orders are shipped via DHL eCommerce (with final delivery by USPS) and are estimated to arrive within 2-7 business days. Orders shipped within LA County are shipped via DHL Max.
- Canadian orders are shipped via APC (with final delivery by Canada Post) and are estimated to arrive within 1-3 weeks. Canada Post no longer offers to-the-door tracking and orders may take longer to arrive if shipments are delayed through Customs.
- All other international orders are shipped via DHL and are estimated to arrive within 6-10 business days. Duties, taxes and associated fees are the responsibility of the purchaser.
For US orders using Expedited shipping:
- Orders with Expedited shipping are processed same day if ordered before 2 PM PST. Orders placed after 2 PM PST, or anytime on Saturdays, Sundays and holidays will not ship until the next business day.
- Expedited shipping is only available in the US and may not be available in all areas.
- To track orders using Expedited shipping, please check the FedEx tracking page.
- For membership orders and during holidays, orders take 1-3 business days to be processed before shipping.
- Orders shipped to Alaska, Hawaii, and Puerto Rico are estimated to arrive within 7 business days.
- Orders shipped to Guam and APO/FPO addresses are estimated to arrive within 10 business days.
- The timeliness of parcels to destinations outside the contiguous US may be affected by the limited availability of transportation and actual delivery times may vary.