For orders using Standard shipping:
- Orders are processed within 1-2 business days before shipping.
- US orders are shipped via DHL eCommerce (with final delivery by USPS) and are estimated to arrive within 2-7 business days. Orders shipped within LA County are shipped via DHL Max.
- Canadian orders are shipped via DHL eCommerce (with final delivery by CA Post) and are estimated to arrive within 1-3 weeks. CA Post no longer offers to-the-door tracking and orders may take longer to arrive if shipments are delayed through Customs.
- All other international orders are shipped via DHL and are estimated to arrive within 6-10 business days. Duties, taxes and associated fees are the responsibility of the purchaser.
- To track orders using Standard shipping, please check the DHL eCommerce tracking page.
For orders using Expedited shipping:
- Orders with Expedited shipping are processed same day if ordered before 2PM PST. Orders placed after 2PM PST, or anytime on Saturdays, Sundays and holidays will not ship until the next business day.
- Expedited shipping is only available in the US and may not be available in all areas.
- To track orders using Expedited shipping, please check the FedEx tracking page.
Please note:
- Orders shipped to Alaska, Hawaii, and Puerto Rico are estimated to arrive within 7 business days.
- Orders shipped to Guam and APO/FPO addresses are estimated to arrive within 10 business days.
- For membership orders and during holidays, orders take 1-3 business days to be processed before shipping.