For orders using Standard shipping:
- Orders are typically processed within 1-2 business days before shipping. During the holidays when order volume is elevated, processing times will be delayed.
- US orders are shipped via USPS and are estimated to arrive within 2-7 business days.
- Canadian orders are shipped via Globegistics (with final delivery by Canada Post) and are estimated to arrive within 1-3 weeks.
- All other international orders are shipped via DHL and are estimated to arrive within 10-12 business days. Duties, taxes and associated fees are the responsibility of the purchaser.
For US orders using Expedited shipping:
- Orders with Expedited shipping are processed same day if ordered before 10 AM PST. Orders placed after 1PM PST, or anytime on Saturdays, Sundays and holidays will not ship until the next business day.
- Expedited shipping is only available in the US and may not be available in all areas.
- To track orders using Expedited shipping, please check the FedEx tracking page.
Please note:
- For membership orders and during holidays, orders may take 1-3 business days to be processed before shipping.
- Orders shipped to Alaska, Hawaii, and Puerto Rico are estimated to arrive within 7 business days.
- Orders shipped to Guam and APO/FPO addresses are estimated to arrive within 10 business days.
- The timeliness of parcels to destinations outside the contiguous US may be affected by the limited availability of transportation and actual delivery times may vary.