Can I change or cancel my order?

Nope. Once an order is placed, even the Undie gods can't make any changes.




We're really quick at packing your order which means we can't make any changes once you've placed it. This includes changing the shipping option, shipping address, item size, payment, or canceling the order entirely.

However, if your order has shipped out and you realized that the address is wrong, we recommend contacting the postal carrier to try to have the address changed or set up mail forwarding. Otherwise, the order will likely be returned to us. 

If the order is returned to us, we cannot re-ship it but we will issue a full refund. In the meantime, we recommend placing a new order while waiting on an order to be returned to us in case stock is low.