If your promo code won’t apply or you get an error message, check whether the following applies to you:
- You’ve already used the code. Our promo codes can only be used once, so if you’ve ever used the code in the past then it won’t work again.
- The items aren’t eligible. Check the terms and conditions of the code, and make sure the items in your bag aren’t excluded items.
- The code has been entered incorrectly. Whoops! The codes are case sensitive so enter it exactly as it is written and try again.
- The code has expired. Check the expiry date of the code, as some of them run for a limited time or expire after a set period.
If all the above do not help, our Cheeksquad team would be happy to help you sort out any discount code issues, so feel free to reach out to us by submitting a request here.