How do I cancel The Membership?
To cancel your Membership, simply visit your Account Page and select "Manage Your Pair" on the Membership you would like to cancel. You will see a drop-down on the right-hand side where you will see an "End Membership" option. (please don't leave us).                                                                                                                                                  ... Continue reading
Can I add lounge pants or other apparel to The Membership?
While undies and socks are the only items that ship on a monthly basis, The Membership offers special Member Pricing on everything we make. Go ahead and place a regular order outside of your monthly shipment for a bralette or any other item. If you're logged in as a Member, you'll automatically see the Member Price before you check out.                                                           ... Continue reading
Can I add more than one item to The Membership?
Absolutely! You can add another monthly shipment of undies, socks, or bralette to your Membership! Simply visit your account, and select "Add a Monthly Pair" to select your new monthly item!                                                                                                                                                                                                               ... Continue reading
Can I gift The Membership to someone?
Yes! Depending on how you'd like to give the gift of MeUndies, there are two options available. You can create an account for them, and set up your card as the payment, or you can purchase a gift card for the length of time you want to give them a monthly pair.                                                                                                                                       ... Continue reading
Can I skip or freeze my Membership for a month?
For sure! Simply go to your Account Page and select "Manage Your Pair" for the item you would like to skip. In the upper right-hand corner, there is a drop-down that will allow you to select "Skip this Month". Once your next Membership date has passed, it will automatically reactivate.                                                                                                               ... Continue reading
How do I put my membership on hold?
  To put your Membership on hold, head to your Account page and click the Manage Your Pair button, and select Edit Your Pair. You will see a drop down under Order Settings and select Skip this Month. If you would like to pause, longer than a month, please contact the Cheeksquad.                                                                                                                      ... Continue reading
How do I reserve a pair?
Once you select a style and color for your Membership, that pair is officially reserved for you! To do that, head to your account and select "Manage Your Pair" to pick your pair for the month!                                                                                                                                                                                                             ... Continue reading
How do I swap a pair?
You can always swap your style or color for your Membership. Simply head to your account, find the Membership and select "Manage Your Pair" to go through the selection process.                                                                                                                                                                                                                             ... Continue reading
How do you pick what you send to me?
Our magic algorithm looks at purchase history, previous behavior, popularity, and stock to make sure it give you the perfect pair! But remember, you are always able to pre-select your pair.                                                                                                                                                                                                                ... Continue reading
How does The Membership work?
The Membership aims to refresh your top drawer each month—whether it be undies, socks, bralette, or all three! All you need to do is sign up here to get a fresh pair delivered to your door monthly.                                                                                                                                                                                                        ... Continue reading
What if I don't want to wait till my next scheduled Membership ship date?
If you want to keep your shipping date, but get an order sooner, you can place a one-off order and get utilize your Membership discount. However, if you just want your Membership item earlier, head to your Membership page, and select Ship It Now. This will send your Membership order and update your shipping date.                                                                                   ... Continue reading
When are new designs released?
There is no a set schedule, but you can typically expect at least 2 prints a month. Our bold colors also update quarterly. Yay!                                                                                                                                                                                                                                                                              ... Continue reading
Will I get a print or color more than once?
Only if there are no other prints/colors that you haven't received yet.                                                                                                                                                                                                                                                                                                                                      ... Continue reading